The Family Resource Center is a member of the Supervised Visitation Network (SVN) and provides a safe environment for parents and their children to interact and play. The Family Resource Center maintains a neutral position in its interactions with families and the services provided, and we aim to understand and respect cultural diversity and ethical differences within family systems. The “best interest of the child” standard lies at the core of the Family Resource Center. Children have the right to feel safe and secure in their relationship with their primary caregivers. Supervised parenting time allows the child(ren) to maintain a relationship with both parents. The rights and needs of vulnerable family members should be protected, and we are committed to providing an environment where all participating family members are safe from maltreatment during their time together. The non-supervised parent should feel confident about the child’s safety without having to communicate or have contact with a person whom they are in conflict or by whom they might be frightened or intimidated. The Family Resource Center offers supervised parenting time and services for which the staff has adequate education, training, and experience. All services of the Family Resource Center are clearly explained to the clients during the intake and orientation meeting prior to the commencement of the supervised parenting time or other services provided. We seek consultant services when necessary to assist with client issues or services that are outside the scope of the Family Resource Center’s staff education, training, experience, or capacity. Services offered by the FRC, may include direct services or referrals for any of the following:
This service involves one observer supervising one family at a time. Generally, each family is either in a separate room or separate area of a larger room or area.
This service involves one observer supervising more than one family’s parenting time during the same period of time. An initial assessment of the family will be conducted prior to determining the family’s eligibility for this type of supervision.
Therapeutic supervised visits:
The monitor is licensed and trained in child development, family systems and best practices principles to provide feedback, suggestions and interventions to the supervised parent and child(ren) during the parenting time for the purpose of improving the quality of the parent-child relationship.
This service is generally provided for domestic violence and other family law cases, when one parent has unsupervised day or overnight parenting time. Monitored exchanges are ordered when the court determines the exchange is unsafe for any party or psychologically not in the child(ren)’s best interest and would be best facilitated by a neutral third party. The supervised parent shall arrive 15 minutes prior to the scheduled exchange and leave fifteen minutes after the children are returned to the unsupervised parent.
Video/audio monitoring for supervision:
Video and audio monitors may be used to observe the supervised parenting time and the supervisor may intervene as needed.
Electronic supervision refers to the use of live video instead of in-person parent – child supervision. It is intended to be an alternative, temporary option to maintain the parent – child relationship when face-to-face sessions are not suitable or possible. This type of supervision may be recommended by the Director of the Family Resource Center, another professional, or through a Court order or other agreement. Electronic supervision is facilitated by a Family Resource Center supervisor who will utilize the Zoom video conferencing software to conduct the supervised sessions between a parent and child(ren). Electronic supervision will be conducted by licensed therapists, registered interns or student interns. Court orders or other agreements for supervised sessions must be provided to assure the compliance responsibilities of all parties. Court orders or agreements recommending electronic supervision for a case will be reviewed by the Director prior to the commencement of services to assure the supervision can be appropriately provided within the parameters of the Family Resource Center’s policies and procedures. The presence of a parent or guardian, or other persons with the child during an electronic supervised session may be determined by the Court or other agreement; otherwise it shall be at the discretion of the Director of the Family Resource Center.
Fee Structure for Programs and Services
Orientation & Intake Fee for Supervised Parenting Time:
- $65 administrative fee to be paid by the supervised parent
- $65/parent non-refundable orientation and intake fee to be paid by each parent
- $65 paid in advance for the first supervised parenting time. Advance fee to be paid by the supervised parent, unless otherwise directed by court order.
Supervised Parenting Time Session:
- $65 per 50 minute session to be paid by the supervised parent unless otherwise ordered by the court.
- Sessions lasting longer than 55 minutes are prorated based on $65/50 minutes
Therapeutic Supervised Parenting Time Session:
- $75 per 50 minute session to be paid by the supervised parent unless otherwise ordered by the court.
- Sessions lasting longer than 55 minutes are prorated based on $75/50 minutes
- $65/hr billed in 15 minute increments; phone calls/emails with attorneys or any other professional(s) involved in the case.
Status Report to Court:
- $125/hr with a minimum of 2 hours to be paid in advance of the court date; additional time, exceeding two hours, will be billed in 15-minute increments.
- Fees will be assessed for preparation, review and attendance for testimony in court.
- For in-person hearings – additional time is prorated and billed in 30-minute increments; minimum payment is due 48 hours in advance of court date.
- For virtual or telephonic hearings – additional time is prorated and billed in 30-minute increments; minimum payment is due 48 hours in advance of court date.
- This fee shall be paid in advance of the court date by the party whose attorney issued the subpoena.
- When a court hearing is cancelled less than 24 hours prior to the scheduled hearing time or the FRC is advised less than 24 hours prior to the scheduled hearing that the testimony of the FRC staff person is not needed, the preparation fee of $150/hr will be charged or deducted from the retainer fee paid in advance.
Subpoena for Production of Documents from Non-party:
- Minimum fee of $250 as a deposit to cover estimated cost for time and material to satisfy subpoena. This takes into consideration $125/hr plus copying costs. Should the cost exceed the minimum fee, a detailed invoice will be provided. Fees must be paid in advance of the production and delivery of the requested documents by the party whose attorney issues the subpoena.
- All fees for court proceedings, including request for documents and response to subpoenas must be paid in full prior to the court date. If fees are not paid in advance the FRC staff will not be required to appear or to provide any information in response to the issuance and service of a subpoena.
- $125/2 hrs for correspondence related to client compliance/noncompliance with the supervised parenting time order. Billed in 15 minute increments.
- For current/active FRC clients – $10/person
- For non-FRC clients – $20/person
- Classes (8-10 classes) – $35/class for 60-75 minutes (includes handouts; payment is due at the beginning of each class; $50 discount when all classes are paid up front; payment is non-refundable.
NSF Returned Checks:
- $35 minimum fee will be charged for a check returned for insufficient funds. The party whose check is returned for NSF will be required to pay all subsequent fees in cash or by credit cards.
Fees are subject to change. Services may be suspended until any outstanding balances are paid in full.